Cookie Policy
www.edmento.com · Cherukavu, Malappuram, Kerala 676519, India
Last updated: June 1, 2026
1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website or use a web application. They allow the Platform to recognise your device, maintain your session, and remember certain preferences to improve your experience.
2. Cookies We Use
2.1 Strictly Necessary Cookies
These cookies are essential for the Platform to function correctly. They cannot be disabled without preventing the Platform from working. They include:
- Authentication session tokens — to maintain your logged-in state securely across pages.
- CSRF protection tokens — to protect your account against cross-site request forgery attacks.
- Security and bot-detection cookies — set by our cloud infrastructure and security provider to protect the Platform against automated threats and DDoS attacks.
2.2 Functional Cookies
These cookies enable enhanced functionality and personalisation, including remembering your language preference, dashboard layout configuration, notification settings, and role-based interface preferences.
2.3 Analytics Cookies
We use anonymised, aggregated analytics to understand how the Platform is used and to improve our features. Analytics data does not identify individual users and is not shared with third parties for advertising purposes.
2.4 Payment Gateway Cookies
Our authorised payment gateway partners may set cookies during payment processing to facilitate secure transactions and fraud prevention. These cookies are governed by the respective payment gateway’s own cookie and privacy policy.
3. Third-Party Cookies
The following categories of third-party service providers may set cookies or similar tracking technologies when you use the Platform:
| Provider Category | Purpose | Opt-Out |
|---|---|---|
| Cloud infrastructure & security provider | Security, bot protection, CDN performance optimisation | Not possible (strictly necessary) |
| Payment gateway partner(s) | Payment processing, fraud detection and prevention | Manage via your payment account settings |
| Video conferencing integration | In-platform meeting functionality (session cookies only) | Manage via browser or platform settings |
| Push notification service provider | Mobile push notification delivery (device tokens only) | Manage via your device notification settings |
4. What We Do NOT Do
- We do not use cookies for cross-site behavioural advertising or tracking.
- We do not sell cookie data or browsing profiles to any third party.
- We do not use persistent fingerprinting techniques to track users across sessions beyond standard authentication requirements.
5. Managing Your Cookie Preferences
You can control and manage cookies through the following mechanisms:
- Browser settings — most modern browsers allow you to view, block, or delete cookies. Note that disabling strictly necessary cookies will prevent the Platform from functioning correctly.
- Cookie preference banner — displayed on your first visit to our website, allowing you to accept or decline non-essential cookie categories.
- Third-party opt-out tools — provided by individual third-party service providers as described in the table above.
6. Do Not Track
Some browsers transmit a ‘Do Not Track’ signal to websites. The Platform does not currently alter its behaviour in response to Do Not Track signals, as there is no agreed industry standard for how such signals should be interpreted. We do not, however, use cookies for behavioural advertising regardless of this signal.
7. Updates to This Policy
We may update this Cookie Policy as our technology stack or legal obligations evolve. The updated date at the top of this page will reflect the most recent revision. For material changes, we will provide notice via the cookie consent banner or email where appropriate.
8. Contact
For questions about our use of cookies or your data: privacy@edmento.com